Basic
For small businesses getting started with AI.
Unified inbox and AI replies
1 active AI agent
3,000 AI credits per month
Start with what you need today and expand as your conversations, automations and channels grow.
AI agents are configurable assistants with their own instructions and knowledge. The limit indicates how many can stay active at the same time.
For small businesses getting started with AI.
For teams getting started.
For growing operations.
For high-volume operations.
Monthly prices in USD. Applicable taxes and provider usage charges are not included and will be shown separately where relevant.
Compare available channels and each plan’s limits.
| Feature | Basic | Starter | Growth | Scale |
|---|---|---|---|---|
| Plan and AI | ||||
| Monthly price (USD) | $20 | $60 | $150 | $300 |
| Active AI agents | 1 | 3 | 10 | 30 |
| AI credits per month | 3,000 | 10,000 | 30,000 | 75,000 |
| WhatsApp Business | ||||
| WhatsApp messaging and inbox | Yes | Yes | Yes | Yes |
| AI agent replies | Yes | Yes | Yes | Yes |
| WhatsApp calls | No | Yes | Yes | Yes |
| Concurrent AI calls | — | 2 | 5 | 10 |
| Automation and knowledge | ||||
| Visual workflows | No | Yes | Yes | Yes |
| Knowledge documents | 25 | 100 | 1,000 | 5,000 |
| Knowledge collections | 1 | 5 | 25 | 100 |
| Knowledge storage | 100 MB | 500 MB | 5 GB | 25 GB |
| Other channels | ||||
| Instagram Direct | Coming soon | Coming soon | Coming soon | Coming soon |
| Messenger | Coming soon | Coming soon | Coming soon | Coming soon |
| Telegram | Coming soon | Coming soon | Coming soon | Coming soon |
AI calls consume credits. Applicable Meta charges are billed separately. Channels marked “Coming soon” are not yet available.
What you need to know before choosing your plan.
They measure usage of AI features. Each plan includes a monthly allowance; review your account limits and usage before expanding.
Contact support from your account to review plan changes and their terms.
Request cancellation through the available billing options or at support@lippem.com. Review your subscription terms.
Taxes and provider charges, such as Meta charges, are shown separately where applicable.
Choose the plan that fits today and connect your next channel when you need it.