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Connected channels · Shared context

Connect the channels where your customers are

Keep conversations consistent without switching tabs. Lippem brings communication and customer context together.

Instant messaging channels

Connect your official messaging accounts and automate replies while preserving conversation history.

WhatsApp Business API

Available

Connect your account through Embedded Signup and use the official WhatsApp API with your team.

PRESERVED INFORMATION

Contacts, messages, files and delivery statuses provided by the channel.

FROM CONVERSATION TO OPPORTUNITY

AI replies, conversation assignment and workflows within WhatsApp’s rules.

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Instagram Direct

Available

Connect your professional account with Instagram Login and respond from a shared inbox.

PRESERVED INFORMATION

Identifiers, messages, files and context available with authorized permissions.

FROM CONVERSATION TO OPPORTUNITY

Organize inquiries, preserve history and hand conversations over to your team.

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Messenger

Available

Connect authorized Facebook pages to handle support and sales inquiries.

PRESERVED INFORMATION

Contact identifiers, messages and information provided by the Meta API.

FROM CONVERSATION TO OPPORTUNITY

Assign owners and organize follow-up for every conversation.

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Telegram

Coming soon

A new channel on the roadmap to expand your conversational operations.

PRESERVED INFORMATION

This integration is not available yet.

FROM CONVERSATION TO OPPORTUNITY

Ask our team about availability and planned capabilities.

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Content and acquisition channels

Connect content and measurement with your sales operations.

TikTok

Beta

Content publishing in beta, subject to permissions and approval. This is not a chat channel.

Digital advertising

Meta Ads

Meta Ads reporting, measurement and attribution. Full campaign creation is not available.

New channels

Roadmap

An architecture ready for more integrations as your business grows.

Start unifying your business communication

Meet customers where they prefer to talk, while keeping opportunities in view.

View plans